Terms of service

Welcome to Cosmetics Store. By accessing or using our website, you agree to the following terms and conditions.

Please read these Terms of Service carefully before placing an order.

Products

We make reasonable efforts to display product information, colors and images as accurately as possible.

Actual hair color results may vary depending on your starting hair color, previous color treatments, hair condition and other individual factors.

Product images may also appear slightly different depending on your device and screen settings.

Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number and delivery address.

We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect information, suspected fraudulent activity or product availability issues.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Pricing

All product prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.

We reserve the right to update prices, product information and availability at any time without prior notice.

Delivery

We deliver orders across Pakistan.

Estimated delivery time is generally 7–20 business days, depending on the destination, courier service and other circumstances.

Delivery times are estimates and may be affected by circumstances outside our control.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before placing an order.

Product Use

Customers are responsible for reading and following the instructions provided with the product before use.

Always follow the product packaging instructions and perform any recommended patch test before application.

Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website functionality or use the website for unlawful purposes.

Intellectual Property

All website content, including text, graphics, logos, images, product information and other materials, is owned by or used by Cosmetics Store with appropriate rights and may not be reproduced or used without permission.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page.

Contact Us

If you have questions regarding these Terms of Service, please contact us through our Contact Us page.